menu
  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

x

I want to know the breakdown of this month's data amount (beginning of the month / current remaining data)

You can check from the Data Charge website or the Dejira app.

Procedure

Checking from the Data Charge site

  • 1

    Access the Data Charge site from the link below on your smartphone or PC, and log in with your au ID.

  • 2

    The breakdown of the remaining data will be displayed in the "remaining data"[残データ容量] field.

    • If "Display Update"[表示更新] appears in the upper right corner of the screen, tap to display the current remaining data.

Checking from the Dejira app

  • 1

    Open the Dejira App

  • 2

    On the top screen, tap on the menu button in the upper left.

    • Depending on the app version, you may need to tap [MENU] at the bottom left of the screen.
  • 3

    Tap "Breakdown of Remaining Data Amount"[残データ容量内訳].

    • For Pitatto Plan customers, you can only confirm up to "Breakdown of Remaining Data Amount"[残データ容量内訳].
  • 4

    Tap on "This Month's Data Amount"[今月のデータ容量] in the upper right corner of the screen.

    • You can check the current breakdown of the remaining data amount on this screen (within the blue dotted line).
  • 5

    The breakdown of this month's data amount is displayed

    • If you tap the [V] on the right side of "Data Flat ●●GB" [データ定額分 ●●GB] , the breakdown of the data amount will be displayed

    • If there is a breakdown for items other than "Monthly Data Amount" [月間データ容量] , "V" will be displayed on the right side of the item name
  • All of the indicated amounts exclude tax unless otherwise specified.