【au/UQ mobile】How can I check my data usage?
You can check the remaining data amount (breakdown), data usage up to yesterday, recent data usage, and the total monthly data usage from My au app or My UQ mobile.
Please check the detailed steps below.
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The data usage total for the previous month will not be available from the last day of the month to the 2nd of the following month.
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The information of the day before is reflected at 9:00 every day.
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The displayed information is the data amount used up to the day before. It does not include the current day usage.
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It will be displayed the latest information on the remaining data.
Choose tapping on the "▼" below to see details.
How to check with My au app
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1
Open the My au app.
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2
You can check the remaining data amount on the home screen. If you press "See more" [もっとみる], you can also check the remaining data amount (breakdown) / data usage up to yesterday / recent data usage / total monthly data usage.
- Depending on your plan, the data usage may be displayed on this screen as well.
Remaining data amount breakdown [残データ容量（内訳）](tap to open)
It is displayed at the top of the contract details screen.
- Depending on your plan, the data usage may be displayed on this screen as well.
Data usage amount for the last 30 days [直近30日のデータ利用量] (tap to open)
Scroll down on the contract line details screen and you can check the usage amount for the last 30 days.
Data usage amount up to yesterday [昨日までのデータ利用量] (tap to open)
Scroll down on the contract line details screen and tap on " 6 months " to check your data usage up to yesterday and for the past 6 months.
How to check with My au (WEB)
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1
For au customers, log in with your au ID to the "Usage Status" [利用状況] section of "My au (WEB)".
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2
Tap on "Data Usage"［データ利用量］.
If "Current remaining data amount" [現在の残データ容量] is displayed, tap to open.
Then, tap on "Current remaining data amount" [現在の残データ容量].
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3
How to check with My UQ mobile app
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1
Open the My UQ mobile app
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2
You can check the remaining data amount on the home screen. If you press "See more" [もっとみる], you can also check data usage up to yesterday / recent data usage / total monthly data usage.
Example of checking and displaying the data usage amount for the last 30 days (tap to open)
Scroll down on the contract details screen and you can check the usage for the last 30 days.
Example of checking and displaying the data usage amount up to yesterday (tap to open)
Scroll down on the contract details screen and tap on "6 months" [6カ月]to check the usage for the last 6 months.
How to check with My UQ mobile (WEB)
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1
If you are an Q mobile (5G compatible plans) customer, login with your au ID to the "Usage Status"[利用状況] section of "My UQ mobile (WEB)"
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2
Then, tap on "Current remaining data amount "[現在の残データ容量].
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3
Tap on the item you want to check to see its contents.
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