【Ponta Points】How can I send or receive points from family members?
You can send or receive Ponta Points among family members under the following two conditions.
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If the family member is included in the same billing group.
- If the au ID and Ponta member ID (Ponta Card) of the sender and receiver linkage status match. Points are sent by the customer from a smartphone or computer. Please see below for the procedure.
Points are sent by the customer from a smartphone or computer.
Please see below for the procedure.
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The Ponta Points are added for each au ID (each contracted line). The sending/receiving of points requires a procedure for each au ID.
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In case of UQ mobile (4G LTE compatible plan) it is not possible to send nor receive Ponta Points among family members. (in japanese only)
Requirements
You can send points if you meet both ① and ② of the requirements below.
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The sender and receiver are families whose billing is combined (they are in the same billing group).
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The au ID and Ponta member ID (Ponta Card) of the sender and receiver linkage status match.
Procedure for the sender
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Please do the procedure from your smartphone or computer.
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The receiver does not need to take any action. Please check the acquisition history of Ponta Points to see if the procedure has been completed.
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1
Access "Send Ponta Points" [Pontaポイントをおくる] from your smartphone or computer etc. (in Japanese only)
- You need to log in with your au ID
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2
Enter all required information and tap on "Next" [次へ] at the bottom of the page.
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au/UQ mobile phone number or au ID of the receiver.
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First 2 characters (in katakana) of the receiver's name.
- Number of points to send: To select, tap on "Send all Ponta Points" [すべてのPontaポイントをおくる] or "Send part of Ponta Points" [一部のPontaポイントをおくる]. If you selected "Send some Ponta Points" [一部のPontaポイントをおくる], enter the number of points to send.
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au/UQ mobile phone number or au ID of the receiver.
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3
Check the application details and tap on "Send Points" [ポイントをおくる].
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4
This completes the operation to send points to your family.
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