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  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

      Connection setting / failure

      0077-777(Toll Free)

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What are Repair and Delivery Service/Repair and Delivery Service with Cloud/Repair and Delivery Service Wide with Cloud?

These are paid membership services that provide support in case of trouble such as malfunction, loss, or theft of your valuable smartphone or tablet.

They include replacement service, data recovery support, and remote access support.

For more details, please check Repair and Delivery Service (in Japanese only)/Repair and Delivery Service with Cloud (in Japanese only)/Repair and Delivery Service Wide with Cloud (in Japanese only).

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  • All of the indicated amounts exclude tax unless otherwise specified.
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