I want to check au / UQ mobile " Calls Details Statement " online.
You can check it online at " WEB de Invoice ".
- To view the Calls Details Statement, you need to apply for the " Calls Details Statement Service " (free of charge).
About " Calls Details Statement Service "
- The Calls Details Statement Service is a service that allows you to check details of calls (per call) and communication details (per day). Do a request for each number you want to apply the service for.
- The application and online usage are free of charge.
- The reference will be from the 1st of the month of the application. Calls details before the month of application cannot be verified.
Applying for the " Calls Details Statement Service "
Please access the " Calls Details Statement Service Application / Change " page.
Enter your au ID and password.
-
The application procedure can be done from My au / My UQ mobile only for the contract holder's own line.
-
For lines that have a user registration other than the contract holder, a " User Consent Form " 「利用者承諾書」is required. Please inquire at the customer center.
- Select "Smartphone / Mobile phone"「スマートフォン・携帯電話」, then tap on [Confirm contract details / Change]［契約内容の確認・変更］, and make a phone call. Please inquire at the customer center.
How to check "Calls Details Statement"
-
1
Please access the " Calls Details Statement Inquiry (WEB de Invoice ) " 「通話明細照会（WEB de 請求書）」page.
Enter your au ID and password.
-
2
Enter the 4-digit PIN you set at the time of contract and tap on " Next "［次へ］.
-
3
The calls details will be displayed. If you tap on [v] on the right of the call charge, you can check the details.
- The calls details can be viewed from the 1st of the application month. Calls details before the month of application cannot be verified.
- The viewing period is the past three months from the usage month of the latest bill (details for a month in progress or before the bill is finalized cannot be viewed).
- Non chargeable items such as toll-free or 110 calls are not listed.
Narrow down display conditions
Please select the pull-down for " Service "「サービス」, " Phone Number "「電話番号」, " Details Type "「明細種別」, and tap on " Display with these conditions "［この条件で表示する］.
Download / Print
Once you have displayed calls details as per the above steps, you can download the PDF file of the calls details by selecting “Download Print PDF of calls details for ● year ● month” ［●年●月分の通話明細書の印刷用PDFをダウンロード］ found at the bottom of the page.
Has your problem been solved?
