【au World Service】Tell me about the transmission speed reduction for World Data Flat
When using the World Data Flat, the transmission speed for sending and receiving data is reduced if the amount for sending and receiving data exceeds 3GB within 24 hours from the start of use of the World Data Flat, or if the monthly data allowance is exceeded.
Please see below for details.
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If the data amount for sending and receiving data exceeds 3GB within 24 hours from the start of use of the World Data Flat.
From September 2nd, 2021, if the amount for sending and receiving data exceeds 3GB within 24 hours from the start of use, the data transmission speed will be reduced to up to 1Mbps until the start of the next 24 hours.
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If the monthly data allowance of your contract is exceeded
If you exceed the monthly data allowance of your contract, the transmission speed will be reduced to 128Kbps.
Customers using au mobile phones can restore the transmission speed by charging data.
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Customers using UQ mobile
When using overseas, if you exceed the monthly data allowance of your contract, the transmission speed will be reduced to 128Kbps, regardless of the plan you are subscribed to.
If you are using Data Saver mode, the sending and receiving speed will be up to 128Kbps when used overseas.
【Reference】If you wish to use data transmission overseas without having speed reduction
Customers who wish to use data transmission overseas without having speed reduction are asked to use Double World Data Flat.
- To use Double World Data Flat, you need to apply for “Decline World Data Flat” option (free of charge).
Tap on the button above, on World Data Flat「世界データ定額」select “Decline World Data Flat” ［拒否オプションに申し込む］, than tap on “Agree and Proceed” [同意して次に進む] to complete the procedure.
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