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  • By phoneOpen 9:00 – 20:00

    • English

      0120-959-472(Toll Free)

    • Portuguese

      0120-959-473(Toll Free)

    • Chinese

      0120-959-476(Toll Free)

    • Korean

      0120-959-478(Toll Free)

    • Tagalog

      0120-933-952(Toll Free)

    • Vietnamese

      0120-933-961(Toll Free)

    • Japanese
      about au mobile services

      157(Toll Free)from au phones

      0077-7-111(Toll Free)

      about Internet services
      Contract / Fee / Billing

      0077-7084(Toll Free)

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      0077-777(Toll Free)

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【au PAY】How to charge with cash

You can charge (top up) cash at a nearby Lawson Bank ATM, Seven Bank ATM, au Style, or au shop. In addition, if you have an au PAY Prepaid Card, you can also charge with cash at Lawson convenience stores.
Please see below for details and procedures.

  • Please bring your smartphone with the au PAY app installed when completing the procedure

  • If you want to charge cash at au Style/au shop, please check in advance if au SaKuTTO terminal is installed at the au Style/au shop

Procedures

See details on how to use the Lawson Bank ATM (in japanese only)
See details on how to use the Seven Bank ATM (in japanese only)
See details on how to use the au SaKuTTO terminal at au Style/au shop (in japanese only)
See details on how to charge at Lawson convenience stores (in japanese only)
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  • All of the indicated amounts exclude tax unless otherwise specified.
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