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I want to change my au ID password (I know the current one)

You can do the procedure from the au ID Member Information Site「au ID会員情報サイト」.  

  • To change it, you need to log in with your current au ID and password. If you do not know your current au ID and password, you will need to reset them.

How to change the au ID password

  • 2

    If you are using a smartphone, tap on the [MENU] icon in the upper right corner of the screen. 

    If you are using a computer (tap to open)

    Click on "Member Information"[会員情報] on the right side of the screen.  

  • 3

    Tap on "au ID Member Information"[au ID会員情報].  

    • If the login screen appears, please enter your current au ID and password to log in.
  • 4

    Tap on "Change"[変更] on the right side of the "Password"[パスワード].

  • 5

    Enter your new password and tap on "Set"[設定]

  • All of the indicated amounts exclude tax unless otherwise specified.