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Some customers want to pay a reasonable price for their phone. Some want to know that they'll always have support when they need it. And some want to keep their monthly usage costs as low as possible. Our customers have a wide variety of needs. That's why au wants to offer new ways to use our phones that are tailored to each customer's style. Now you can choose from two ways to purchase an au phone according to your style, and also have the option of excellent after-sales service when you become a member of Keitai Guarantee Service.
Brand new ways to buy a mobile phone, from au.
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All new subscriptions and model changes from November 12, 2007 will require enrollment in the "au Purchase Program".
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The "au Purchase Program" service does not apply to phones purchased on or before November 11, 2007.
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Important notes about Full Support Course |
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A Full Support Cancellation Fee will be charged to customers who purchase new phones (through model change, additional accounts, etc.) or cancel or suspend the service midway through their subscription. The amount of the fee will be determined by the amount of months the customer has been enrolled in Full Support Course.
[Full Support Cancellation Fees:
¥18,900 (including tax) up to the 12th month
¥12,600 (including tax) up to the 18th month
¥6,300 (including tax) up to the 24th month]
au Points may be applied toward the "Full Support Cancellation Fee".
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The purchase subsidy is ¥21,000 (including tax) per phone regardless of model.
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Customers who purchase a phone on or before November 11 (Sunday) and who have not been using their current phone for at least 7 months will not be able to enroll in Full Support Course.
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