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Answering Service (Voice Mail) |
The answering service enables callers to leave messages even when your phone is off or you are out of the service area.
Max. Number of Messages |
3 minutes x 20 messages (including Voice Mail messages)
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Max. Storage Period |
48 hours/message |
Original Features |
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You can easily rewind, pause, or fast forward during playback of messages. |
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Voice Guidance is available in English. |
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In addition to "Original Message" functions, settings for "Name Designated Messages" and "Message Storage Rejection Service" are also available. |
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Any touch-tone phone including general fixed-line, overseas, mobile and PHS phones can be used to start/stop answering service and playback messages.
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Communication charges will be incurred based on the customer's price plan when accessing the service for playback of messages and other functions.
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At the time of purchase of an au phone, following procedures for phone model change or phone number change, when a temporary phone is lent during repair, and when the customer’s phone is returned following repair, au phones are set with "Automatic Answer Service" already "ON", enabling customers to immediately take advantage of this service without any additional steps necessary.
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English-language Voice Guidance |
Outgoing messages and operational guidance can be set to English.
Language (Setting) |
Dial |
English |
14191 |
Japanese |
14190 |
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Any touch-tone phone including general fixed-line, overseas, mobile and PHS phones can be used to start/stop answering service and playback messages. |
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Communication charges will be incurred based on the customer's price plan when accessing the service to hear playback of messages, etc. |
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When purchasing an au phone, the initial setting for "Automatic Answer Service" is already "ON", enabling customers to immediately take advantage of this service. |
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Voice Mail |
With au phones, you can directly leave voice messages in the recipient's mailbox without ringing the phone and possibly interrupting or disturbing the other party.
Max. Number of Recorded Messages |
3 minutes x 20 messages (including any answering service messages) |
Max. Storage Period |
48 hours per message |
Original Features |
| You can directly leave a voice message in the mailbox, even if the answering service (voice mail) is OFF. |
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Transmission charge |
Calling charges until recording of message is completed |
Message playback |
Standard calling charges |
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The message sender does not need to apply for message service.
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Call Forwarding |
Forward calls to overseas phones! Calls placed to your au phone can be forwarded to another mobile or general fixed-line phone, or to an overseas phone [1], PHS or pager.
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Forwarding is not available with au International Call Service. Forwarded calls may not be received by some overseas carriers. |
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Calling charges between the receiving au phone and the forwarding destination are paid by the customer. |
Customers can stop or start the call forwarding service (forwarding without outgoing messages, forwarding while talking, full forwarding, or forwarding from selected callers) from another au phone, another carrier’s mobile phone or PHS, a general land-line NTT phone, an overseas phone, or other locations.
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Insert the numbers below for XXXX to
launch each of the following services |
With no outgoing message |
1422
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From selected callers |
1425
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While talking |
1423
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Stop forwarding |
1420
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Full forwarding |
1424
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Enter your au phone number
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Enter your PIN (4 digits)
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Follow the voice guidance
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Notes
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Be sure to remember your PIN code, as it will be needed to use this service. |
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If you enter the wrong PIN code 3 times in a row, your call will be terminated. |
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Remote operation requires a touch-tone phone. This service cannot be used from a phone that cannot produce push tones. |
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Call Waiting |
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Standard
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option (¥200/month
(¥210 including tax))
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Even if you are already on line, you can receive incoming calls.
Basic Monthly Charge |
¥200 |
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By combining this service with "Answering Service (Voice Mail)", if you choose not to answer the incoming call, "Answering Service (Voice Mail)" will automatically answer and take a message after a certain period of time. |
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Please note that communication charges will continue to be incurred while a call is on hold, and will be borne by the caller. |
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This service cannot be used at the same time as Three-way Calling Service. |
Service Activation/Suspension Function |
With this function, you can easily activate or suspend service.
Activate |
1451 - Send |
Suspend |
1450 - Send |
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Three-way Calling |
While talking to one party, you can bring a third party into the call, enabling a three-way conversation.
Basic Monthly Charge |
¥200 |
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Communication charges will be borne by the caller. |
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This service cannot be used if "Call Waiting Service" is activated. |
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