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KDDI CORPORATION

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Descriptions based on the Fund Settlement Law

Name of prepaid payment solution Prepaid services
Name of issuer KDDI CORPORATION
Payable amount etc. The calling credits can be added up to ¥60,000 (with tax) by registering additional cards.
Expiration date
  • 30 days (calculated from the following day of registration/charge) per card in the case of a set of ¥1000 x 3 cards
  • 60 days (calculated from the following day of registration/charge) in the case of ¥3,000 cards
  • 90 days (calculated from the following day of registration/charge) in the case of ¥5,000 cards
  • 365 days (calculated from the following day of registration/charge) in the case of ¥10,000 cards
  • The re-registration period for prepaid cards is restricted to 90 days after the usage term for registered credits has expired.
Inquiries Address: GARDEN AIR TOWER, 3-10-10, Iidabashi, Chiyoda-ku, Tokyo 102-8460, Japan.
Phone: 157 (without prefix) from au phone, 0077-7-1111 from general subscriber phone
KDDI customer support centers, KDDI CORPORATION
Facility or place where the solution is usable KDDI CORPORATION’s CDMA service area
Usage note
  • These cards are available with dedicated prepaid handsets as well as standard au phones.
  • Failure to enter the correct card number more than once may result in unsuccessful registration.
  • Once the usage term for registered credits has expired, the remaining credits become void. Such credits will not be refunded.
  • The usage term for registered credits can be extended up to 365 days by registering additional cards.
  • These cards cannot be refunded, exchanged, redeemed for cash, or reissued.
How to check remaining credits Dial "1400." Following the guidance, dial "2" (Check remaining credits). Your remaining credits and the expiration date at the time are notified.
Existence of terms and conditions etc. Prepaid services are provided based on terms and conditions for au communication services.

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