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Prepaid Services

No more overuse hassles. Easy to use mobile phone service without basic charges.
  • Service introduction
  • How to use
  • Regional information
  • List of prepaid card distributors

Service introduction

The au prepaid service is very easy. Simply purchase a prepaid card and prepaid phone and register for usage start-up.

POINT 1No basic charges

You won't be charged a basic monthly rate. The charges for the amount of time you actually use the service will be deducted from the money registered in your card.

POINT 2Prepaid services are extendable with additional prepaid cards.

You can keep on using the prepaid service by registering add-on cards.

POINT 3C-mail is available

You can send and receive text messages with a C-mail compatible model.

POINT 4The service area is nationwide in Japan!

You can call to mobile phones and PHS phones as well as general phones from the Japan nationwide CDMA service area.

POINT 5Calling overseas also available!

You can make international calls using the KDDI 001 service without entering into a contract.

POINT 6Change to a standard au mobile phone and keep the same telephone number.

Customers currently using prepaid services can enter into a contract for a standard au mobile phone with the same phone number as the prepaid phone.

POINT 7Prepaid cards are also usable with standard au mobile phones.

You can use a prepaid card with a standard contract au mobile phone also by simply purchasing and registering a prepaid card.

Prepaid card types

Types and charges

Choose from 4 types of prepaid cards to meet your call time needs.

Photo: Prepaid card 10,000

Prepaid card 10,000

Photo: Prepaid card 5,000

Prepaid card 5,000

Photo: Prepaid card 3,000

Prepaid card 3,000 [2]

Photo: The "Three Little Pigs" cards

The "Three Little Pigs" cards
(Three ¥1,000 (non taxed) cards) [1]

  • [1] This may not be available in some regions.
  • [2] Prepaid card set 3,000 (These cards are sold as a set).
  • * Card expiration date became void on February 9th, 2011. Therefore, even if the card expiration date indicated on a card has passed, it is still valid.
  • Prepaid cards are also available at au online shop.

Prepaid phone

Photo: PT002

Easy-to-understand operation and easy-to-press keys. The square design fits perfectly any hand and with its waterproof feature [3], there is no need to worry.

  • [3] Be sure the caps are securely fastened and the battery cover is firmly in place before locking the cover. Do not immerse the phone in ocean, pool or hot spring water. The unit will retain its functionality as a phone even if blasted with water projected at all angles through 6.3mm nozzles at a flow rate of approximately 12.5 liters/minute for more than 3 minutes from a distance of approximately 3 meters (IPX5 Waterproof Performance Rating). Besides, water will not leak inside and the unit will retain its functionality as a phone even when it is gently immersed in a tank of still tap water at room temperature at a depth of 1 meter and placed on the bottom for approximately 30 minutes (IPX7 Waterproof Standard).
  • * Cannot send and receive email messages or use EZweb.
  • * Cannot use "Oshaberi Mode" in C-Mail.
  • * Not compatible with packet communications.
  • This may not be available in some regions.
  • See "Regional information" for the availability of prepaid phones in each region.

Notes on the application process

  • When applying for prepaid service mobile phone procedures (new contracts, model changes, address changes, etc.), original identification documents are required.
  • Regarding new contracts and model changes, usage is possible after customer information has been registered and the registered individual is the contractual party.
  • If the user is a minor, parental consent is required via a "Parental Consent Form" (the consent section in the contract form) (However, when an elementary school age child is contracted, a parent must be present and that parent completes the procedures in place of the contractual party. In that case, identification documentation for that parent is required.).
  • If the contractual party changes, contract transfer procedures are absolutely necessary. The signature and seal of the transferring party and original identification documentation for the receiving party are required for the transfer procedures.

Thank you in advance for your understanding and cooperation.

Usage notes

  • Email and EZweb are not available with a CDMA prepaid.
    • CDMA prepaid phones have an EzButton and email button, but they are not usable.
    • Email and EZweb are usable if you transfer to a standard au phone contract. You can continue using your current CDMA prepaid phone with the same phone number as the one that you registered.
  • Answering service, voice mail, call forwarding, and any other services that require applications are not available for use.
    • Services other than C-mail, Caller ID display, Caller ID request, and 001 international calling service are not available for use.
  • When sending C-mail from a CDMA prepaid phone, you have to select "prepaid send" or "puchi mail α"
    • This is not necessary for C405SA and previous models.
  • Not compatible with packet communications.
  • New sign-ups without model change or mobile phone purchase incur a ¥4,000 (¥4,200 with tax) prepaid phone setting processing fee.

Notes

  • If the other party disables their Answering Service (Voice Mail), you will not be able to send C-mail.

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