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Prepaid Service
Types of Prepaid Cards

Prepaid Phones

Calling with a Prepaid Phone

How to Use

Calling from an au Phone

Making International Calls

List of Prepaid Card Dealers


How to Use
Using Prepaid Service is very easy. Just purchase a "Prepaid Phone" and "Prepaid Card", and complete the registration to begin. And if you wish to continue using the service, just register a new "Prepaid Card". You can also check your remaining balance and usable period.

No calling charges are incurred when calling 1400 or 1407.
Registering and Adding Cards

When using the service for the first time, you must register your card.
Follow the same steps to add new Prepaid Cards.

1 Call 1400 from a Prepaid Phone.
2 Follow the guidance and press 1 to register your card.
3 Enter the 16-digit code on the back of your Prepaid Card and press the pound key #.
4 Registration is complete.
The remaining balance and usable period at the time your registration is completed will be announced.

If you make a mistake while entering the number, press the star key * and enter the number again from the beginning.
You may become unable to use the card if you enter the wrong number several times, so please use caution when entering the number.
In some cases when registering a new card or recharging/adding a card during late night hours, you may not be able to immediately make calls. We appreciate your understanding.
Checking Remaining Balance and Usable Period

1 Call 1400 from a Prepaid Phone.
2 Follow the guidance and press 2 to check balance.
3 The remaining balance and usable period at the time of your call will be announced.
Choosing Guidance Language

You can choose the language in which guidance is provided.
If no language is chosen, guidance will be provided in Japanese.

1 Call 1407 from a Prepaid Phone.
2 Follow the guidance and choose a language.
1  Japanese 2  English 3  Portuguese
4  Korean 5  Chinese 6  Thai
3 Selection is complete.
All guidance from this point on will be provided in the language you have selected.


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