au TOP > For au Subscribers > Disaster Message Board Service

Service introduction

KDDI and Okinawa Cellular Telephone Company provide a Disaster Message Board service, which can be used for safety notifications with family members, relatives or acquaintances in times of disaster.
When a major disaster occurs, au mobile phone subscribers residing in the disaster-stricken area can use the Disaster Message Board established on EZweb to register their personal safety information. This registered safety information can then be viewed from anywhere in Japan, via means such as on EZweb or over the Internet. Furthermore, we provide a function that enables subscribers to send email notifications to pre-designated family members and/or acquaintances when the subscriber registers on the Disaster Message Board. In addition, it is also possible to check safety information over the Internet.

Information on the content of the Disaster Message Board service, as well as functions offered for each EZweb subscriber course and relevant charged fees and packet communication charges, is provided below.

Disaster Message Board service contents

Functions		Contents
Message Board	Basis	Registration/deletion/confirmation of safety information and other information (service overview, inquiries, etc.)
	Registration of safety information	Disaster situation	Select from either "I'm fine," "I'm injured," "I'm at home," "I'm at an evacuation center," or "See my comment."
		Enter comment	Maximum 100 double-byte characters
		Message storage period	Until service for a disaster is completed * Note: If there are more than ten Messages, the oldest will be deleted as new ones are registered.
		Number of messages that can be registered	10 messages per telephone number
Regions compatible with registration of safety information		The sales area corresponding to the stricken area and surrounding areas (Check the 'Disaster Message Board' for areas in which registrations can be made.)
Notification Mail [1]		When a subscriber registers their safety information on the Message Board, this function will enable email containing the subscriber's registered safety information to be sent automatically to that subscriber's pre-designated contacts.
		Number of possible pre-registered contacts	5
		Sender's address	Mobile phone email address from which the safety information was registered
		Email content	Mobile phone number from which the safety information was registered
			Notification content relaying the registered safety information
			Link to access the Message Board
Checking safety information		All mobile phone and PHS numbers can be searched, with no regional restrictions
		If a Message is registered on the Disaster Message Board of a carrier other than au, a link to that carrier's Disaster Message Board will be displayed.
Disaster-related information [1]		Information on Japan's disasters will be provided in real time. The disaster information provided will be a summary of earthquake information, typhoon information, emergency information and/or the extent of damage.

• [1] These services will become available for smartphone users from spring 2012.

Functions provided according to each EZweb subscriber course (Table 1)

Subscriber course	Safety information
	Registration	Confirmation
IS NET	△ [2]	o
EZ WIN	o
EZwebmulti

• [2]
• ・ To use this function, you must have an email address (～ezweb.ne.jp). Please obtain an email address in advance.
  Click here (in Japanese only) for instructions on how to obtain an email address.
• ・ You cannot register safety information with Wi-Fi communications. Please check your mobile network setting.

Charged fees and packet communication charges according to each EZweb subscriber course (Table 2)

Subscriber course	Charged fees for Disaster Message Board	Packet communication charges
IS NET	Free	Charges incurred
EZ WIN	Free	Free [3]
EZwebmulti

• [3] In the event that a customer's safety information cannot be confirmed, we recommend performing a search on the Disaster Message Boards of either iMode and/or SoftBank. However, usage of these Disaster Message Boards will incur packet communication charges. Use of disaster-related information will also incur packet communication charges.

Experimental Disaster Message Board service

KDDI provides an 'Experimental Disaster Message Board service' to enable customers to test the Disaster Message Board function.

• [Experimental Disaster Message Board] (http://dengon.ezweb.ne.jp/E/service.do)

You can check this service from non-au mobile phones too.

<Period offered>

• From 2 a.m. to 11 p.m. on the 1st and 15th of every month.
• During Japan's 'Disaster Prevention Week' and 'Disaster Prevention and Volunteer Week.'

• * In operation from 12 p.m. on January 1 through 11 p.m. on January 3.
• * In the event of a real disaster occurrence, the experimental service will be terminated.

<Areas in which this service can be used>
Areas in which safety information can be registered: Areas throughout Japan in which this service can be used
Areas in which safety information can be confirmed: Areas throughout Japan in which this service can be used

<Functions provided according to each EZweb subscriber course>
Please refer to Table 1 to confirm which functions are provided with each EZweb subscriber course.

• Functions provided according to each EZweb
  subscriber course (Table 1)

<Charged fees and packet communication charges according to each EZweb subscriber course>
Please refer to Table 2 to confirm the charged fees and packet communication charges for each EZweb subscriber course.

• Charged fees and packet communication charges
  according to each EZweb subscriber course (Table 2)

au TOP > For au Subscribers > Disaster Message Board Service