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Charged Fees: au World Service Handset Rental

Here is the guide to usage methods for the Global Support compatible model you have rented or purchased.

Rental fees

Rental fees Up to 30 days 300 yen/day
For 31 days or more 1,260 yen/week
  • *The rental period runs from the day the handset is received (for home delivery, the day it arrives) until the day it is actually returned to KDDI.
Application handling charge 500 yen/order
  • *Applies when reservations are made by telephone or at an au shop, or for "same day lending" at an airport counter. Does not apply when ordering from a PC or from a mobile phone.
Compensation system for handsets, etc.
(participation optional)
200 yen/day for each handset
  • *Theft/loss: 50% exemption of compensation chargeAccident/damage: 100% exemption of compensation charge
Home delivery handling charge 500 yen
  • *Commission fee for lending. The commission fee is not incurred if you use the shipping label included in the pouch to return the terminal.

Cancellation charge

For cancellation applications made after the following penalty-free periods, a charge of 2,000 yen is incurred for each handset.

Rental application
method
Place of receipt Penalty-free period
Via customer phone call Narita International Airport, Haneda International Airport, Central Japan International Airport, Kansai International Airport
  • *Receipt cannot be made from au shops or via home delivery.
Date of receipt (prior to receiving phone)
Via au shop Narita International Airport 2 days prior to the date of receipt
Haneda International Airport, Central Japan International Airport, Kansai International Airport, au shop, home delivery 3 days prior to the date of receipt
Via the Web Narita International Airport 2 business days prior to the date of receipt
Haneda International Airport, Central Japan International Airport, Kansai International Airport, home delivery
  • *Receipt cannot be made from au shops.
3 business days prior to the date of receipt
  • *Business days: Days other than Saturdays, Sundays, and holidays

About payment methods

Rental fees and the like will be calculated into ordinary monthly au telephone charges.

Note

To avoid the high charges that may be incurred when using packet communications, it is recommended to select a carrier covered under the Overseas Double-Teigaku service.

Check the link below for details about the Overseas Double-Teigaku service.

*All of the indicated amounts exclude tax unless otherwise specified.