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(1) Please use the following numbers to contact us from your destination.
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When calling from an au phone |
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(toll-free)
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Open 24 hours
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Global Expert users may dial "+" instead of the access code of their destination. |
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When calling from a general landline or other phone |
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Domestic calling charges apply. |
Country or Region |
Number |
North and Central America |
U.S. Mainland, Canada,
Puerto Rico, U.S. Virgin Islands |
1-877-532-6223 |
Argentina |
0800-444-1123 |
Chile |
1230-020-2714 |
Bermuda Islands |
1-800-623-2011 |
Brazil |
0021-800-00777113 |
Peru |
0800-52-468 |
Mexico |
01-800-123-0281 [2] |
Asia |
India |
000800-810-1134 |
Indonesia |
001-803-81-0235 |
South Korea |
002-800-00777113 |
Singapore, Thailand, Hong Kong |
001-800-00777113 |
Taiwan, China, Philippines, Macao,Malaysia |
00-800-00777113 |
Europe |
Ireland, U.K., Italy, Austria, Netherlands,
Switzerland,Sweden, Spain, Denmark,
Germany, Norway, Hungary, Belgium, Portugal, Luxembourg |
00-800-00777113 |
Greece |
00-800-8113-0088 |
Turkey |
00-800-8191-0089 |
Finland |
0800-1-130-95 |
France |
0800-90-0209 |
Oceania |
Australia |
0011-800-00777113 |
Guam |
1-888-891-3297 |
Saipan |
811-0064 |
New Zealand |
00-800-00777113 |
Hawaii |
1-877-532-6223 |
Middle East |
United Arab Emirates |
800-081-0-0102 |
Israel |
00 or 012 or 014 -800-00777113 |
Bahrain |
8000-4111 |
Africa |
South Africa |
0800-99-4522 |
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Open: 24 Hours
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Inquiries are made to KDDI Japan Direct. You will be connected to an international calling center, so please ask the operator to make a collect call to the Global Passport Department after dialing. |
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Service cannot be used from some regions, facilities, or mobile phones. |
(2) If you are unable to connect using the numbers listed above, please call one of the following numbers.
(international calling charges are incurred)
Open 24 hours
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GLOBAL PASSPORT CDMA |
Country or Region |
Number |
U.S. Mainland, Hawaii, Canada, Puerto Rico,
U.S. Virgin Islands, Guam, Saipan, Jamaica,
Bermuda Islands |
011 |
81-3-6670-3494 |
New Zealand, China, Macao, Vietnam,
Mexico, Peru, Israel, India, Bangladesh |
00 |
South Korea |
002 |
Hong Kong, Thailand, Indonesia |
001 |
Taiwan |
005 |
Brazil |
0021 |
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GLOBAL PASSPORT GSM |
Number |
 or international access code of your destination |
81-3-6670-3494 |
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