au
Site Map Customer Support

Product Lineup Charges & Discounts E-mail EZweb Data Communications Global Roaming Prepaid Service Service Lineup
Global Roaming
GLOBAL PASSPORT CDMA
GLOBAL PASSPORT GSM
GLOBAL PASSPORT Handset Rental Service

Before You Depart

[GE/Oceania]
Due to unstable network conditions of the local carrier in Guam, service may not be available even within the service area. We appreciate your understanding.

Before You Depart


Global Roaming

[Global Roaming] Topics
[GSM] EZweb, E-mail and PC Site Viewer service are now available in Yemen and Oman as of April 1, 2009.
[GSM] Voice service is now available in Tonga, Papua New Guinea, Vanuatu, Guinea, and Liberia as of March 15, 2009.
[GSM] EZweb, E-mail and PC Site Viewer service are now available in Venezuela as of March 15, 2009.
[GSM] EZweb, E-mail and PC Site Viewer service are now available in Madagascar and Uzbekistan as of March 1, 2009.


Use your au Phone Abroad and Win! Campaign


Planning to go abroad around New Year's? Then this is your chance!
Just register on the campaign website and use Global Passport during the campaign period. 200 selected winners will receive 5,000 yen!
Campaign period: December 1, 2009 - January 15, 2010

Service List

Please check the following before using a mobile phone abroad.
Use Overseas








GLOBAL PASSPORT GSM GLOBAL PASSPORT CDMA




GLOBAL PASSPORT GSM

The International Roaming Service is available in approximately 192 countries worldwide. Enjoy EZweb and E-mail service abroad with a GSM-compatible phone model.
GLOBAL PASSPORT CDMA

Our international roaming service lets you talk overseas for less using the same handset and number you use in Japan.
GLOBAL PASSPORT GSM User Guide PDF


GLOBAL PASSPORT GSM GLOBAL PASSPORT CDMA




Product Lineup

Settings
How to Use
Service Area / Calling Charges

Customer Service Numbers from Overseas
Important Notes
GLOBAL PASSPORT CDMA-compatible Models
Continuous Call/Standby Time outside Japan
Service Area Map
PRL (Roaming Area Information)
Charges
Destination Settings
How to Dial
Customer Service Numbers from Overseas

GLOBAL PASSPORT GSM
If the au phone you use in Japan is not compatible with the GLOBAL PASSPORT overseas service areas, you can still use the GLOBAL PASSPORT service. Just remove the au IC Card from your au handset and insert it into a rental handset that supports the GLOBAL PASSPORT service.
GLOBAL PASSPORT Handset Rental Service
Rental Models
GSM phone for overseas use
Settings
How to Use
Charges

Find out how to use GLOBAL PASSPORT with your phone model
Check here for how to use the GLOBAL PASSPORT service with your current au phone.
Call outside of Japan
001 Kokusai Mobile Talk
Sign up for free to save on international calling charges from your current phone.

Before You Depart
Before You Depart
Check here for important notes and service area information for using your mobile phone overseas. Be sure to read this information before departing.
Ministry of Foreign Affairs Info for Japanese Travelers Abroad (Japanese)
Information for travelers from the Ministry of Foreign Affairs of Japan. This site lists information by country and region that travelers need for a safe journey and stay.
Customer Service Numbers from Overseas
Customer Service Numbers from Overseas
Look here for the numbers used to contact us from your destination.

Return to Top
Content indicated by this symbol is optimized for Adobe Reader.