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<Usage Charges>

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Rental Charges
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Rental Charges |
Up to 30 days: ¥500/day (including tax) |
31 days or more: ¥2,100/week (including tax) |
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The rental period is from the day on which the phone is received by the customer to the day on which the phone is actually returned to us (the day of arrival in case of home delivery). |

Application fee |
¥300 each (including tax) |
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Required for reservations made by phone or fax, at an au Shop, or for same-day rental at an airport counter. Not required when applying from a PC or mobile phone. |

Compensation system for handsets and accessories (optional) |
¥200/day for each handset (including tax) |
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If lost or stolen: exemption from 50% of reimbursement. If damaged or broken: exemption from 100% of reimbursement. |

Home delivery fee |
¥300 (including tax) |
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Only charged at time of rental; not charged on return. |

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Cancellation fees (including tax)
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Pickup location |
Cancellation deadlines |
Narita International Airport
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If no cancellation notice is given at least 2 business days prior to pickup, 2,000 yen will be charged for each handset. |
Central Japan International Airport
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If no cancellation notice is given at least 3 business days prior to pickup, 2,000 yen will be charged for each handset. |
Kansai International Airport
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Home delivery
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Others
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Delivery of rental charge notification by postal mail |
¥200 each (including tax) |
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You can choose to be notified of charge details by E-mail free of charge (no application necessary) by providing your E-mail address at the time of application. |

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Payment |

Rental fee payments are made through your credit card.



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Cards issued by companies affiliated with either the VISA Japan Association or the Omni Card Association only |

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Inquiries regarding the "GLOBAL PASSPORT Handset Rental Service" |

GLOBAL PASSPORT Handset Rental Department |
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0077-75007 |
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Business hours |
9:00 to 18:00 (Excluding Saturdays, Sundays, holidays and December 29 to January 3.) |
URL (Japanese) |
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You cannot make inquiries from abroad.
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