Changes in the User Identification Method upon Subscription
Please note that, in accordance with the full enforcement of the "Law Concerning User Identification of Subscribers, etc. and the Prevention of Unauthorized Use of Mobile Voice Communications Services by Mobile Voice Communications Carriers (Mobile Phone Unauthorized Use Prevention Law)" as of April 1, 2006, au has changed the user identification method for new subscribers and users.
Personal Seal (Hanko)
What customers need to apply for au subscription
(The original of any of the following documents to identify customer)
Individual
Nominal person
The documents to identify the customer
Notes
Adults (20 years of age or older)
One of these documents
Driver's License
A valid License issued by the Public Safety Commission (International Driver License excluded)
Japanese Passport
Must be valid with the customer's current address shown
Handbook for the disabled (Shintai shogai-Sha Techo)
The customer's current address must be shown
Handbook of Care (Ryoiku Techo)
Mental disability certificate
Certificate of Alien Registration
Must be valid with at 90 days remaining before fate of expiry. "Short stay" applicants and those deemed "not eligible" for such registration may not apply.
Health Insurance Card: Must be valid with the customer's current address shown Please submit a subsidiary document where necessary.
Credit Card + Health Insurance Card
Customers wishing to pay the monthly charges by credit card will be required to produce a credit card issued in their own name. Health Insurance Card: Must be valid with the customer's current address shown
Minors (junior high school students or older)
A document identifying the customer Or Student ID Card + Health Insurance Card
+
Written consent or a parent/guardian [1]
Written consent of a parent/guardian [1] is valid if it is signed and sealed by the parent/guadian. The student ID card must be with the student's photo attached, and show his/her date of birth. Health Insurance Card: Must be valid with the customer's current address shown
Minors (elementary school students)
A document identifying the customer Or Student ID Card + Health Insurance Card
+
Document identifying the parent/guardian
The parent/guardian must accompany the student, and undergo registration procedures on behalf of the student, The parent/guardian must present a document identifying himself/herself. The student ID card must be valid with the student's photo attached, and show his/her date of birth. Health Insurance Card: Must be valid with the customer's current address shown
[1]
the consent section of au application form
Corporate
Nominal person
The documents to identify the customer
Notes
One of these documents
Copy of corporate registration + Identification certificate of applicant
The date of issue must be within the last three months. The customer's current address must be shown.
Acceptable identification certification: Any one of the documents for individual identification stated in this chart + a business name card or employee ID
Certificate validating seal authenticity + Identification certificate of applicant
Subsidiary documentation
(Must be original) Further documentation must be submitted in the following cases.
1.
In the event that the address stated on the above identification documents differs from the current address.
2.
In the event that a Health Insurance Card is used as an identification document.
Subsidiary documents
Notes
A receipt
Showing the customer's current address. (electricity, gas, water, or telephone)
Resident Card
The date of issue must be within the last three months.
*
In cases where the address stated on the above identification documentation differs from the current address and the subsidiary document supplied is a receipt, then that or receipt should also state the name of the applicant.
Initial costs
Subscription Processing Fee: ¥2,700 (¥2,835 including tax) This fee will be invoiced together with the first month of charges. Cost of any purchased products (handset, battery, etc.)
What you need except things above differs up to your payment method as follows;
Credit Card
The following chart shows accepted credit cards and debiting date.
Toyota TS Cubic (TS3) Card
17th of 2nd month after usage or 2nd of 3rd month after usage.
*
Please confirm the debit date of your card.
UFJ
10th of 2nd month after usage
UC
5th of 3rd month after usage
DC
10th of 2nd month after usage
Mitsui Sumitomo VISA
10th of 2nd month after usage
JCB
10th of 2nd month after usage
Diners Club
10th of 2nd month after usage
American Express
10th of 2nd month after usage
Aeon Credit Service
2nd of 3rd month after usage
OMC Card
27th of 2nd month after usage
Saison
4th of 3rd month after usage
Orico
27th of 2nd month after usage
NICOS
27th of 2nd month after usage
APLUS
27th of 2nd month after usage
BANKCARD
10th of 2nd month after usage
JACCS
27th of 2nd month after usage
Pocket Card (MyCal Card)
1st of 3rd month after usage
Central Finance
6th of 2nd month after usage
KC Card
27th of 2nd month after usage
LIFE
27th of 2nd month after usage or 3rd of 3rd month after usage
*
Please confirm the debit date of your card.
Nissenren (only Hokkaido)
Varies by area
Sasshinpan
27th of 2nd month after usage
MasterCard
OCS
27th of 2nd month after usage
*
Some cards cannot be used in certain instances.
*
In addition to the above, credit cards affiliated with VISA, MasterCard or JCB may also be used.
*
Credit card debit dates for affiliated cards are based on the service agreement of the credit card company that issues the card.
*
Please notify au immediately if there is any change in credit cardholder information such as the credit card number, etc.
Direct debit of your bank account
The following additional things are required
Official seal used for financial institutions
Name of financial institutions
Branch name
Account number
Information exchange among mobile phone and PHS service providers regarding nonpaying users or senders of unwanted e-mails
Information regarding users who have failed to remit payment upon termination of a contract or users who send unwanted e-mail messages will be shared among mobile phone and PHS service providers. Such information will be used for screening when accepting applications. Accordingly, some applications may not be approved under some circumstances.
Required Documents
New Subscribers
Students who are already au phone subscribers
Students of jr. high to students under the age of 20 belonging to higher education institutions
Students Aged 20 or older
Personal Identification
o
o
-
Student ID or Enrollment Certificate
o [3]
o
o
Written Consent of a Parent/Guardian
o
-
-
*
Regarding applications from students who are minors, au reserves the right to contact the parent/guardian to confirm consent.
[3]
These documents are not required if the Student ID is presented as personal identification for new subscription applications.
Important Notes about Required Documents
Applicants must present originals of the Student ID and Enrollment Certificate. Copies will not be accepted. (Enrollment Certificate must be presented within 3 months of their issue date.)
Written consent by parent/guardian must be signed and have the personal seal of the parent/guardian affixed.
We ask that the subscriber [2] visits an au Shop or PiPit (procedures may be completed at a shop other than the one in which the subscription was started).
[2]
If the subscriber is a child of elementary school age or younger, he or she must be accompanied by a parent or guardian.
Model change is possible even if the customer’s current au phone has been lost. Please bring all necessary items listed above except "Your current au phone".
*
A model change processing fee of 2,000 yen (2,100 yen with tax) will be invoiced together with the first month of charges following the model change.
