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Because au phones use radio waves, it may not be possible to use your au phone, even within the service area, in locations unreachable by radio signals such as tunnels, underground locations, inside buildings, locations where signals are blocked by buildings or mountainous areas. Also the call may be disconnected if you move to a location with poor radio signal reception.
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Even in locations with poor radio signal reception, au phones can maintain high-quality communications. On the contrary, in exposed places such as hilltops, highland areas or the upper floors of high-rise buildings where a user would expect to be good communication conditions, it may be difficult to obtain good radio signal reception. Also please understand that there may be instances when your call is disconnected despite remaining in a location where your signal strength indicator displays "Stron" (Level 3 "antenna mark") reception. |
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Radio waves may adversely affect electrical and electronic equipment. Please observe the following procedures when traveling by air.
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Use of mobile phones aboard aircraft is strictly prohibited. Always turn the power off before boarding. If you have set the power timer, first cancel the timer and then turn off power.
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Radio waves may adversely affect electrical medical equipment.
Please observe the following procedures.
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Always turn the power off when you are near locations where mobile phone use is prohibited by medical organizations or near any electrical medical equipment. If you have set the power timer, first cancel the timer and then turn off power.
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Person with pacemakers should maintain a distance of at least 22 cm (30cm in the caseof car phones and portable phones) between the pacemaker and the mobile phone.
Because there are various models of pacemakers, please consult relevant medicalorganizations or the supplier of the equipment to confirm details for the safe use of yourmobile phone. All mobile phone users should always turn off power in crowded places inconsideration of possible pacemaker wears.
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In rare cases, there is a danger that use of a mobile phone inside automobiles may adversely affect electrical equipment depending on the model of the automobile. Please take appropriate care.
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Most of au phones are designed for au mobile phone system,and they don't work outside of Japan.
However, "GLOBAL PASSPORT" - compatible models are available in overseas depending on countries and areas.
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Do not use the phone while operating an automobile or riding a bicycle.
If you must use a mobile phone as a driver, please utilize a "hands free" kit or bring the car to a safe stop before using the phone.
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Never make calls in locations such as theaters, art museums and libraries, and turn off the power to prevent incoming calls from disturbing others. In these situations, the auto Answering Service (Voice Mail) comes in handy. When you use the phone anywhere in town, please call from places that does not hinder the movement of others.
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In places like Shinkansen (bullet train) cars, hotel lobbies, etc., please move to an area where you will not disturb others. Also try to keep your voice low when speaking on the phone.
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Purchased mobile phone handsets are covered by a three-year guarantee. Any problems that occur during the guarantee period not due to mishandling or improper use of the handset will be repaired free of charge. Please be sure to read the guarantee enclosed with the product and keep it in a safe place for future reference.
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When your phone is lost/stolen, or in case it's damaged not due to mishandling or impropoer use of the handset and judged unrepairable,we may provide a brand new one of the same model with handy price.We call it Anshin Service,and it's valid within one year from the purchased date. For further assistance you may visit neaby au shop.
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Please note that the subscription contract handling fee will not be refunded if you cancel your subscription.
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In the case of cancellation, it is necessary to take the au phone to an au Shop or PiPit outlet to erase the telephone number written in the au phone memory.
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Please be careful not to forget cancellation procedure before you leave Japan for your county.
Otherwise, billing for basic monthly fee will continue even after you stop using.
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If you no longer need your au phone, please take it to your nearby au Shop for recycling.
Please cooperate and recycle to protect the environment and conserve our natural resources.
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