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Payment Methods

If you wish to pay monthly charges by direct debit of your bank account, first confirm the following!

Breakdown of au phone charges
Breakdown of Charges
Description
Usage Period, etc.
Monthly charges
Basic charges
Basic monthly charges
From 1st to last day of the month.
If subscription starts or ends some time in the middle of month, basic monthly charges will be calculated based on the total number of days of service provided.
Option service charges
EZweb, Itemized Statement of Calls, Call Waiting, Conference Call, etc.
Calling Charges, etc.
Calling charges, data communications charges, C-Mail transmission charges
Charges for usage incurred from 1st to last day of the month.
Handling fees, etc.
Various handling fees, subscription revision processing costs
Charges for usage incurred from 1st to last day of the month.
Consumption Tax
5% on the total of the above
Charges for usage incurred from 1st to last day of the month.
Payment Due Date
Usage Period
From 1st to the last day of the previous month
Date of Bill Issuance
Beginning to middle of current month
Payment Due Date
(Direct Debit Date)
25th of the current month [1]

Payment due date is the 25th of every month (23rd in the case of certain financial institutions); however, if the due date falls on a bank holiday, payment is due on the next business day.
Amounts deposited on the payment due date may not be credited to your account during that business day, resulting inability to debit your account. Please make deposits in the designated account at least one day in advance of the due date.
If deemed necessary, au may issue a billing statement prior to the normal billing date.
Example of Billing and Payment (New Subscriber from November 20)
Figure: Billing and Payment Example

Billing Statement Issued in December

Charges Incurred November 20 to November 30

Mid-December: Billing Statement Issued
December 25: Payment Due Date

The discounts of the following services are applied from the first month of subscription. In the case of partial months, the discount calculation is based on the number of days of service.

One-year Discounted Subscription
Student Discount
Family Discount

Billing Statement Issued in January

Charges Incurred December 1 to December 31

Mid-January: Billing Statement Issued
January 25: Payment Due Date

The discount of the following service is applied from the month following registration of subscription.

Call Designation Discount

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