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Customer Support

Inquiries
From au Phones
Dial 157 [1] (Toll Free)
Open: 9:00-20:00

Pressing "zero" will connect you to an operator.

[1]  You will be connected to the Customer Center serving your subscription area.
From General Fixed-Line Phones
0077-7-111 [2] (Toll Free)
Open: 9:00-20:00

Pressing "zero" will connect you to an operator.

[2]  You will be connected to the Customer Center serving the area where your call originated.

Follow the Voice Guidance and press the appropriate number.
You can choose to be connected to an operator for handling of your inquiry.
Outside of normal business hours, only the interactive voice response system is available for assistance.
Interactive Voice Response Serveice (Japanese only)

For Inquiry via e-mail,click here.

You'll be linked to a bilingual Inquiry Form.

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