From ¥100 a month! Bicycle insurance from au Insurance
Accidents between cyclists and pedestrians are on the rise!
au Insurance offers a bicycle insurance plan for only ¥100 per month! Sign up from your mobile phone, smartphone or PC.
Sales and Solicitation Policy
au Insurance makes every effort to ensure that customers will be satisfied from customers' viewpoint.
Solicitation
au Insurance will recommend appropriate insurance products that suit customer interests and actual conditions, by taking into consideration their knowledge on insurance products and financial circumstances as well as an objective to buy insurance comprehensively.
au Insurance will not solicit customers in inconvenience time, places, and ways.
au Insurance will enable customers to learn important matters about their financial products correctly.
Furthermore, au Insurance will provide an adequate explanation depending on sales methods.
Various procedures
au Insurance will respond to customers' inquiries immediately, appropriately, and politely.
au Insurance will process an insurance claim immediately, appropriately, and politely.
au Insurance will reflect customers' comments and requests to its sales operations.
au Insurance will comply with various laws and regulations and sell financial products including insurances appropriately.
au Insurance will comply with laws concerning financial products sales (e.g. Insurance Business Act) as well as other regulations (e.g. Consumer Contract Act) when selling insurance products.
In order to conduct appropriate operations, au Insurance will establish the corporate structure and provide training programs to its sales representatives.
au Insurance will appropriately manage customer information to protect customers' privacy.
The above-mentioned policy is the au Insurance Solicitation Policy based on the "Act on Sales, etc. of Financial Products (Act No. 101 of 2000)".
Contact information
| Contact for Contractors | Contact at the time of accident/emergency |
|---|---|
| au Insurance Customer Support Desk | au Insurance Accident Report Desk |
 0800-700-0600 |
0077-78-0365 |
| 9:00-21:00 on Monday-Sunday (excluding the year end and New Year holidays) |
- KDDI CORPORATION is an insurance agent of au Insurance Company Limited.
